Help center / Checks
SSL certificate checks
Expiry reminders, broken chains and wrong hostnames.
On this page
What's checked
Every 6 hours Pingerer connects to your site on port 443 (or the port you set) and reads the certificate the way a browser would. The check fails when:
- the certificate has expired;
- it's for a different name (for example, it covers
www.example.combut notexample.com); - it isn't trusted: self-signed, from an unknown issuer, or missing an intermediate certificate in the chain.
Expiry reminders
By default you're reminded 30, 14 and 3 days before expiry; change these on the monitor. A reminder makes the site degraded, not down, and each closer step sends one more alert. Renewing resolves it on the next check.
Fixing common problems
- Expiring soon, but it renews automatically? Let's Encrypt and most hosts renew about 30 days before expiry. If you get the 14-day reminder, automatic renewal probably failed: check your host's dashboard or
certbot renew --dry-run. - Name mismatch. Reissue the certificate to include every name visitors use, often both the bare domain and
www. - Untrusted / chain incomplete. Install the full chain (your certificate plus the intermediate), not just your certificate. Some browsers hide this problem; phones and other servers don't.
Still stuck? Contact us and a person will reply.