Help center / Alerts

Maintenance windows

Keep planned work from setting off alerts or counting against uptime.

What a maintenance window does

Planning a server move or an update? A maintenance window tells Pingerer to expect it. During the window, failed checks on the chosen sites:

  • don't open incidents or send alerts (recoveries still do);
  • aren't counted in uptime percentages or reports;
  • are listed on the window's page as "held back", so you can see what happened.

If something is still broken when the window ends, it's confirmed and alerted as usual.

Creating one

Open Maintenance and click Schedule maintenance. Choose a title, start and end time (in your time zone), and all sites or chosen ones. Add a message for your status page if you like.

Repeating windows

Choose Weekly and the days, for example every Sunday 2am to 3am. A repeating window can last up to a day each time.

On status pages

Upcoming maintenance shows on any published status page that includes those sites, up to 14 days ahead. Subscribers are emailed before it starts (24 hours by default; change or turn off per window).

Heartbeats

Heartbeats aren't covered by maintenance windows. Pause a heartbeat if its job is off on purpose.

API and CLI

pingerer maintenance list
pingerer maintenance add ...
pingerer maintenance cancel ...

Or /api/v1/maintenance_windows in the API reference.

Still stuck? Contact us and a person will reply.